Terms and conditions

1. Introduction

Welcome to Mjvintage. By purchasing vintage clothing pieces from our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.

2. Products

  • Vintage Clothing: All items sold are vintage pieces, meaning they are pre-owned and may show signs of wear. Each item is unique, and any notable imperfections will be described in the product listing.
  • Condition: We carefully curate and inspect all our items to ensure they meet our quality standards. However, due to their vintage nature, minor flaws (e.g., fading, small stains, or minor repairs) are expected and are part of the charm of vintage clothing.

3. Product Description and Availability

  • Unique Listings: Each item is individually listed, with a description and photographs showing the actual piece for sale. We make every effort to accurately describe each item, including size, color, and condition. However, please note that colors may vary slightly due to different monitor settings.
  • Availability: Since our pieces are one-of-a-kind, once an item is sold, it will no longer be available. Items in your cart are not reserved until the purchase is complete.

4. Pricing

  • Price: All prices are listed in GBP and include VAT (if applicable). Prices do not include shipping fees, which are calculated during the checkout process based on your location.
  • Pricing Errors: We reserve the right to correct any errors in pricing or product descriptions. If an error is found after you have placed an order, we will notify you and give you the option to proceed with the correct price or cancel the order for a full refund.

5. Ordering and Payment

  • Placing an Order: After selecting your items and proceeding through the checkout, you will receive an order confirmation email. This email is not an acceptance of your order, but an acknowledgment that we have received it.
  • Payment: We accept payments via major credit and debit cards, PayPal, and other payment methods as listed on our site. Full payment is required before your order will be processed.
  • Order Acceptance: Your order is considered accepted once we have processed your payment and dispatched the item(s). We reserve the right to refuse or cancel any order, at our discretion, before dispatch.

6. Shipping and Delivery

  • Shipping Costs: Shipping fees vary depending on your location and the size/weight of the item. These fees will be added during checkout.
  • Delivery Times: We aim to process and ship orders within 2-3 business days. Estimated delivery times will depend on your location, and international shipments may take longer.
  • Tracking: All shipments will come with tracking information, which will be provided via email once your order has been dispatched.
  • International Shipping: For orders outside the UK, the customer is responsible for any import duties, taxes, or customs fees that may apply. Please check with your local customs office for more information.

7. Returns and Exchanges

  • Eligibility: Due to the unique and pre-loved nature of vintage items, we generally do not accept returns or exchanges unless the item is significantly different from the description or is faulty.
  • Return Process: If you believe your item is not as described, please contact us within 14 days of receiving your order at [your email address]. Provide your order number and a description of the issue. We may request photos of the item to assess the situation.
  • Refunds: If a return is accepted, we will offer a refund or store credit (excluding original shipping costs). The customer is responsible for return shipping unless the item was damaged or incorrectly described.

8. Condition of Items

All items are sold in “as-is” condition. We do our best to describe each item’s condition in detail, but buyers should be aware that vintage clothing may have:

  • Signs of previous wear (e.g., minor stains, fabric distress).
  • Slight alterations or repairs (if applicable, they will be noted in the description).

9. Limitation of Liability

  • No Warranties: BeVintage Ltd provides vintage items without warranties or guarantees regarding the item’s original use, condition, or future durability. We are not responsible for damage or loss of items after delivery, except in cases of damage during shipping.
  • All Sales Final: Except in cases of significant discrepancies between the item and its listing or major defects, all sales are final.

10. Privacy

Your privacy is important to us. We will only use your personal information (such as your name, address, and payment details) to process your order and to communicate with you about your purchase. For more details, please refer to our Privacy Policy.

11. Intellectual Property

All content on our website, including images, descriptions, and designs, is the property of BeVintage Ltd. You may not use or reproduce any of this content without prior written permission.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.